Data Deletion Policy
Last updated: June 15, 2026
This Data Deletion Policy applies to personal data submitted through the website LifeOctave (lifeoctave.com), including NUMERA, Sound Psychomatrix, personalized consultations, forms, reports, audio works, analyses, and related web-based services.
This Data Deletion Policy explains how users may request deletion of personal data associated with LifeOctave, including our website, web-based services, and mobile application where applicable.
1. What Data You May Request to Delete
You may request deletion of personal information submitted through our website, including:
- Name or nickname
- Email address
- Date of birth
- Gender, if provided
- Form answers and personal comments
- Information submitted for NUMERA, Sound Psychomatrix, consultations, or personalized reports
- Personalized materials associated with your order, where deletion is technically and legally possible
2. How to Request Data Deletion
To request deletion of your personal data, please contact us at:
Please include:
- The email address used for your order or request
- The name of the service purchased or submitted
- A brief statement that you are requesting deletion of your personal data
- Any relevant order information, if available
We may ask for additional information to verify that the request relates to your own data.
3. What Happens After Deletion
After your data is deleted:
- We may no longer be able to provide access to your order, personalized report, consultation materials, audio work, or related content
- We may not be able to restore deleted materials
- Personalized content, form answers, and submitted information may be permanently removed from active systems where technically possible
4. Data We May Retain
Some information may be retained where required or permitted by law, including records necessary for:
- Payment processing
- Tax, accounting, or legal obligations
- Fraud prevention
- Dispute resolution
- Security
- Compliance with applicable laws
We may also retain limited non-personal, anonymized, or aggregated information that does not identify you.
5. Third-Party Payment Providers
Payments may be processed by third-party payment providers. We do not control the internal data retention practices of third-party payment processors.
If you made a payment through a third-party provider, some payment-related records may be retained by that provider according to its own legal obligations and privacy policy.
6. Processing Time
We will review deletion requests and respond as promptly as possible.
The time required to complete deletion may depend on the nature of the data, the service purchased, legal retention requirements, and technical limitations.
7. Contact
If you have questions about this Data Deletion Policy or wish to request deletion of your data, please contact: